Textile chemical sales (Bangladesh Textile Factory)
Client Background: The client is a medium-sized textile factory in Bangladesh, mainly producing knitted fabrics for export to the European and American markets.
Problems faced by customers:
Fabric color fastness is not up to standard, resulting in some orders being returned.
High energy consumption in the production process, hoping to reduce costs.
International environmental standards (such as OEKO-TEX, REACH) are required.
Products: The company's efficient color fixing agent and energy-saving dyeing assistant.
Transaction process:
Demand analysis:
The sales team communicated with the customer initially through email and video conference to understand the customer's production scale and pain points.
Further investigation found that the additives currently used by customers were unstable and costly.
Solution:
For customer needs, the following products are recommended:
Efficient color fixing agent: improve fabric color fastness and reduce return rate.
Energy-saving dyeing additives: reduce dyeing temperature, reduce energy consumption.
Free samples and technical documentation (including environmental certification and test reports) are available.
Testing and Feedback:
The customer conducted small-scale tests using samples and the results showed that:
The color fastness is improved by 1-2 levels to meet customer requirements.
The dyeing temperature is reduced by 10℃, and the energy consumption is reduced by 15%.
The customer recognizes the environmental performance of the product (in accordance with OEKO-TEX and REACH standards).
Negotiation and closing the deal:
According to the customer's annual consumption, the sales team provides a ladder quotation scheme, and promises long-term cooperation.
The final annual purchase contract is signed, and the contract amount is $150,000.
After-sales service:
Arrange technical team to guide customers to optimize auxiliary process remotely.
Visit customers regularly to understand the use of products.
Result:
Customer fabric quality significantly improved, order return rate reduced by 30%.
Production costs are reduced and customers are very satisfied with their products and services.
Subsequently, the purchase of other auxiliary products was added.
Softener
Client Background:A home textile fabric manufacturer.
Good reviews:
"We were looking for a softener that would improve the feel of the fabric while also meeting environmental standards. Your company's products fully meet our needs! After use, the fabric feels soft and smooth, and the customer feedback is very good. Moreover, the products have passed the REACH certification, which makes us more assured when exporting. Thank you so much!"
Water and oil repellent
Client Background: An outdoor clothing manufacturer.
Good reviews:
"Your company's water and oil repellent is excellent! Our outdoor clothing has been treated to significantly improve water resistance and customer feedback has been very satisfactory. Moreover, the durability of the product is also very good, and it still maintains good results after many washes. Thank you for your professional service and support!"
